Support Schedule

RapidDeploy Release and Support Schedule

Release and Support schedule for framework server and plugins.

We’re constantly adding support for new platforms and the new features we’re asked for – our product development roadmap is 100% customer driven. Tell us what you want. We aim to release support for the platforms we manage within two quarters of the vendor’s release of a new version, but we can do it sooner if our customers need it.

RapidDeploy uses a standard version nomenclature corresponding to:

Version.Release.Fix/Patch

e.g.

3.5.10

The RapidDeploy release and support schedule is based on release. MidVision aims to make a new release available every six to 18 months. Releases are generally supported for at least 3 years from the date of GA.

Since version 4.0, in-situ upgrades of RapidDeploy are very simple and take only a few minutes.  You can find instructions for upgrading RapidDeploy on our upgrade page.

Version

Release Date

End-of-Support Date

Current Status

RapidDeploy

5.1

31/07/2019

Roadmap

RapidDeploy

5.0

31/07/2017

GA

RapidDeploy

4.2

27/01/2017

27/01/2020

Support

RapidDeploy

4.1

31/06/2016

31/06/2019

Support

RapidDeploy

4.0

31/12/2015

31/12/2018

Support

RapidDeploy

3.5

31/08/2014

31/02/2018

Extended Support

RapidDeploy

3.4

31/12/2013

31/06/2017

Extended Support

RapidDeploy

3.3

18/09/2012

01/01/2016

Extended Support

RapidDeploy

3.2

30/04/2012

30/10/2015

End Of Life

MidVision Core Plugins Release and Support Schedule

Support for MidVision developed plugins

Plugins are updated, certified and released against each major release of  RapidDeploy. Therefore, RapidDeploy plugins, developed by MidVision, are supported on the same basis as the framework server in which they are released.

Please Note. MidVision cannot accept responsibility for any plugins not developed by MidVision. Please contact the owner of any third party plugins for support information.

Extended Support Guarantee

MidVision guarantees to provide extended support for an additional two (2) years beyond the official end-of-life date of a product or major version. Please contact MidVision sales to arrange extended support.